Guest Blogger: Chris Kretz, Dowling College Library, LILRC Annual Conference Committee Chair

Visibility is a synonym for advocacy. Collaboration between school and public libraries keeps you and your library program visible within the district and community.

Photo by RON WURZER

Agree? Disagree? You can hear more this fall as Library Journal’s 2013 Movers and Shakers Rose Luna and Margaux DelGuidice present at LILRC’s 22nd Annual Conference on Libraries and the Future.  You’ll hear more on how they’ve managed to reach out and build strong connections in their community.  That includes engaging not only students, parents and school board members, but other libraries as well.

Yet another connection they’ve made: both Rose (Freeport High School) and Margaux (Caroline G. Atkinson Intermediate School) also work part-time at the Freeport Memorial Library.  So they mean it when they say, “Partnerships between school and public libraries show that collaborative relationships build strong communities.”

Join us October 24-25th at Dowling College for Community by Design: Innovation & Transformation, LILRC’s 22nd Annual Conference on Libraries and the Future.

Interested in learning more about our speakers?  Take a look at the following articles:

 

Today’s sponsored workshop, ‘Brining Back the Funny’–Using humor in the library was presented by Jennifer Koerber, Web Services Librarian at the Boston Public Library, who provided participants with tons of examples and ways to bring a sense of humor and good will to your library.  From easy signage tricks to April Fools’ Day website hacks, it’s all about inspiring a feeling of fun and humor for staff and patrons alike.

If you missed today’s workshop, you can still take away some great tips! Take a look at a previously recorded version of this program:

To view the presentation slides visit: http://www.slideshare.net/JenniferKoerber/bring-back-the-funny-humor-in-the-library

Special thanks to the Plainview-Old Bethpage Public Library for hosting today’s event.

Guest Blogger: Chris Kretz, Dowling College Library, LILRC Annual Conference Committee Chair

Since the future is not as far away as it used to be, we thought we would post some coming attractions for LILRC’s 22nd Annual Conference on Libraries and the Future (October 24-25, 2013 at Dowling College).  The theme this year is Community by Design: Innovation & Transformation and all of our speakers will be discussing some aspect of how to create communities, build spaces and develop relationships that will have an impact.

Jeff Goldenson (from the Harvard Library Innovation Lab) represents perhaps the most literal aspect of the theme.  Jeff will be talking about his work at the Harvard Library Innovation Lab; in particular the pop-up storefront experimental community space they created in Harvard Square.  I could explain more but just watch the video:

The NY3Rs Association, Inc. is partnering in a new national Institute of Museum and Library Services (IMLS) project called Connecting to New York’s Collections (C2C) with the Greater Hudson Heritage Network and museums across New York State, including the New York Council on the Arts, the Albany Institute of History and Art, the Buffalo Fine Arts Academy, the Buffalo Society of Natural Sciences, the Fenton Historical Society of Jamestown, the Historic House Trust of New York City, the Museum Association of New York, Museumwise, the Niagara County Historical Society, the Onondaga Historical Association, and the Oyster Bay Historical Society.

This project will address specific preservation training needs in connection with the collection types identified as at risk in New York’s planning project: books and paper, photographic collections, digital materials, and historic objects. Training will be provided via a four-part Webinar series, viewable independently or in groups to encourage informal discussion; web-based “how to” video tutorials providing instruction to organizational staff and to a more general audience who may have personal collections; a statewide, interactive cross-disciplinary knowledge portal that will serve as a clearinghouse for preservation best practices and as a landing page for disaster preparedness plans; and a circuit rider mentoring program serving each of nine regions through free site assessment visits for collections care. The project will reach approximately 5,000 cultural heritage institutions in New York.

The following two Webinars have been scheduled:

1A: Disaster Prevention and Preparedness on June 18, 2013 (Register Here)

Participants will receive a pre-test to gauge participant’s knowledge of risk assessment and disaster recovery. This Webinar will explore natural, industrial, technological, building, and human hazards at their institutions. Review of disaster planning and prevention, disaster response, drying techniques, setting priorities, and documentation. Issues discussed include: what are the collections that are most critical to your institution and its mission and what would be irreplaceable after an emergency? Participants will begin work on their disaster plans in an uninterrupted environment where they can ask questions while they become comfortable with the software.

1B: Response and Recovery on August 6, 2013 (Register Here)

This webinar will review salvage priorities and recovery — what clients can do on their own and when to call in the experts – followed by mitigation and planning purposes. Understand how to recover effectively from a disaster while continuing to provide service to your community. Materials covered include books and papers, photographs, digital collections, and art objects.

Are you ready to Bring Back the Funny?

As budgets shrink and every library is asked to do more with less, it’s easy for library staff and users to forget the joy that a library can evoke. As leaders in the future of libraries, we can all help bring a bit of lightness and levity back into our institutions. From appropriate April Fools’ Day website ‘hacks’ to videos like the ‘New Spice’ sensation, the sky’s the limit when it comes to comedy in the library. Get inspired to bring back the funny to your work, your libraries and your communities in this participatory workshop.

Join LILRC on Friday, May 17th at the Plainview-Old Bethpage Public Library from 10:00AM-12:00PM with guest speaker Jennifer Koerber.

About Jennifer: Jennifer Koerber is the Web Services Librarian at the Boston Public Library, and an independent trainer and speaker in emerging technologies and the social web. After ten years as a children’s librarian, generalist, branch manager, tech evangelist and patron trainer, she’s developed a range of workshops and presentations for library staff and the public.

REGISTRATION  FORM

 

Back in October, Cynthia Hart presented, “Harness the Power of Facebook” for us, and perhaps you had an opportunity to attend this information-packed session!

Cindy has passed along some great ideas to align content strategy with Facebook’s new News Feed.  Here are her ideas on how you can take advantage of Facebook’s new News Feed:

  1. Publish more visual content.  FB’s new look enhances images.  An entire feed can be viewed solely comprised of photos.
  2. Plan Photo focused Ads. FB is adding mini-feeds segmented by content.  Ads will become more visual.
  3. Keep copy short.  Captions will be displayed differently.  They were underneath photos.  Now they will overlay images in news feed.
  4. Focus on FB likes that really like us.  FB  users will be able to look at content posted only from their friends.  So they may not see our posts.  They could be filtered out.  So focus on people that really love us.  They will share updates with their FB friends.  Like Jean M.  at Great Neck.  J
  5. FB is not making top-shared content rise to the top.  Kind of like the Today like method at Linkedin.  So we need to Promote more public content (website, blogs, etc..). FB will aggregate the most shared content from a publisher and include the company logo.  We’ll have to work harder to make content that stands out
  6. Integrate FB and Pinterest strategies.  Content shared thru 3rd party apps will have greater visibility in News feed.  Recent survey says 98% of Pinterest accounts have a FB account.  You should be able to get images into people’s news feed.
  7. Location check-ins.  FB changes will make check-ins more visible in the news feed.  More people will see the library in the friends-only feed.
  8. Likes will mean more now.  They will show up in news feed as a news story with the page default and cover photo.  Our cover photo becomes more important.

Happy FB’ing!

There’s an old saying that, ‘good service will keep one customer, but bad service will lose you ten,’ and it’s true for libraries, as well as for business. As a service industry, a library’s number one priority should be providing top notch customer service to all of its customers. All the building improvements, quality programming, attractive fliers and newsletters can’t make up for employees providing bad customer service.

Join us on April 18, 2013 at the Plainview-Old Bethpage Public Library from 10AM-12PM with guest speaker Victor Cupato to explore customer service in the library.  Who are our customers? What do they want and expect from libraries? This program will focus on how to define quality service, the rules of good customer service and will look at the ways libraries can determine if they are providing quality service or need improvement. Attendees will participate in customer service skits and lively discussions will be held throughout the program.

Presented by: Victor Caputo, Director of Public Relations/Programs for The Bryant Library. Victor has held this position at The Bryant Library for 15 years. He has a B.F.A in Journalism from C.W. Post, an M.S. in Marketing from Hofstra University, and a Masters in Library Science from Queens College.

Click here for a registration form that you can print out and mail/fax to us.

Date: March 28, 2013

Time: 11:30 a.m.-1:30 p.m.

Location: Online

Course Description:

Librarians are always looking for a way to collaborate with faculty members, as both have mutual goals and concerns for students and the institution in general. In this two-hour class, learn methods to get faculty in the door so that you can begin collaborating on research assignments and events with the ultimate effect of making them your library’s biggest supporter.

Learning Objectives:

Librarians will recognize the benefits of collaborating with their faculty. Librarians will describe methods of collaboration currently used in their institutions, and why they are or are not successful. At the end of the class, librarians will outline a plan to get faculty in the library to use their facilities.

Target Audience:

Especially relevant to academic librarians, but open to any librarian looking for more ideas on collaboration.

Presenter:

April Aultman Becker is the Education Coordinator at the Research Medical Library. She has been with MD Anderson since the fall of 2011. April worked previously at San Jacinto College, where she coordinated the distance learning and embedded librarian programs, provided point-of-need reference, and worked closely with the health sciences department. She earned her Master’s Degree in Library and Information Science from the University of North Texas in 2005. Prior to academic librarianship, April was a high school librarian, elementary school librarian, and high school English teacher. April is an active member of the Texas Library Association and an adjunct instructor with Amigos Library Services.

Registration is open to all NY3Rs (including LILRC members) for a reduced fee of $10. Sign up here.

macLILRC is pleased to announce that we have partnered with Sharper Training Solutions, Inc. to offer a new course, Introduction to the Mac, which will take place on Friday, March 8, 2013 at the Farmingdale Public Library from 10:00AM-12:30PM.

Are you a PC user who wants to learn about how to use a Mac? Get an introduction to the Apple computer during this hands-on training session. Learn all about the desktop, elements of the computer, tools and toolbars, and much more!

Fee:
$25-LILRC Member
$55-Nonmember
$20-Retired Member

Prerequisite: Bring your own Mac laptop (computers are NOT provided).

Presented by: Sharper Training Solutions, Inc.

For additional information, including the registration form, please visit: http://www.lilrc.org/calendars/eventdetail.php?eventID=1076.

Article Written By: Chris Kretz, Dowling College Library, LILRC Annual Conference Committee Chair

Pictured above (left to right): Chris Kretz, Evan St. Lifer, Brian O’Leary, Joe Karaganis and Matt Goldner

Pictured above (left to right): Chris Kretz, Evan St. Lifer, Brian O’Leary, Joe Karaganis and Matt Goldner

While Hurricane Sandy waited in the wings, the 21st Annual Conference on Libraries and the Future took place at Dowling College in Oakdale on Friday, October 25, 2012. Appropriately enough, the conference focused on The Cloud in the Forecast: Access and Ownership and while the speakers focused on ways cloud computing is transforming many traditional institutions, the outlook for libraries continued to be optimistic.

The traditional conference dinner on Thursday night featured Evan St. Lifer, Vice President and General Manager at Scholastic Library Publishing. Evan got everyone thinking with his talk, Top 5 Unavoidable, Inescapable, Yet Extraordinarily Promising Trends Facing Libraries. One connection he made repeatedly that we don’t often touch on in our conferences is the library’s connection to schools. The after dinner questioning led to a discussion of the Common Core State Standards and the opportunities they present for school/public/academic library collaboration. Foreshadowing more of Friday’s talks, Evan also highlighted the rise of mobile apps and the implications of tablets for consumption and production of text.

With the sun still shining on Friday, the conference started off with Brian O’Leary, Founder and Principal of Magellan Media, with his talk The Opportunity in Abundance. Building off ideas he has presented at the Internet Archives Books in Browsers conference and elsewhere, Brian discussed how publishing and the complex ecosystem at the center of which it sits might evolve. While grounded in the world of publishing, his talk did raise a host of interesting ideas about how reading and content is changing. In an increasingly complex system, he suggests, many stakeholders—including libraries—will need to be involved in coming up with workable solutions.

Joe Karaganis, Vice President of The American Assembly at Columbia University, presented, The Pirate Archive: Fast, Cheap, and Out of Control. While discussing data derived from research reports published by the American Assembly, Joe detailed in part how people’s use of media has changed and the general anticipation for access to everything. While he walked us through many of the reasons for and ways to effectively alleviate piracy, perhaps the most important part of the talk came near the end when he presented what he termed the existential question for libraries: can a digital lending model for libraries be achieved? Luckily, if the answer is ultimately no, Joe also suggested ways that libraries can use technology and their standing in communities to take on new roles.

LILRC Assistant Director Min Liu (pictured below) brought theory into practice with her talk LILRC in the Cloud: Maximizing the Use of Cloud Computing.  She articulated all of the ways that LILRC is leveraging cloud computing, from software such as GoToMeeting to shared platforms such as LILRC’s Long Island Librarians’ Knowledge Base on LibGuides.

Min Liu's Presentation

Min Liu presenting, “LILRC in the Cloud: Maximizing the Use of Cloud Computing.”

Rounding out the day, Matt Goldner, OCLC Product and Technology Advocate, presented The Future of Libraries in the Information Environment. After presenting a look at how other businesses have adapted to changing user expectations, he offered an interesting SWOT analysis for libraries that nicely covered where we’ve been and where we need to go. The challenge, in part, is not only to “do things differently” but to “do different things.”

Conference Sponsors: Baldessari & Coster LLP, L.I.U. Palmer School of Library and Information Science, Nassau County Library Association and the Suffolk County Library Association.